Frequently Asked Questions

How should I prepare the tea?

1-2 tsp of herbs per 8oz of boiling water (200°F/90°C). Cover and steep 10-15 minutes; strain and enjoy tea.
Where are your herbs sourced from?

Our herbs are sourced from a range of local apothecaries, herbs shops, and farms ranging from Sonoma County to the Bay Area. When sourced from wholesale providers, organizational values and connection to the land are prioritized.
Is it safe to drink the tea?

Yes. However, for special considerations, please consult your physician before using our products if you are pregnant, nursing, think you may become pregnant, have any medical condition, or are taking any medications. *Please take extra caution/care before consuming if you are on blood pressure/blood thinning medication.
How long does shipping take?

Your herbal goodies await you and are each packaged carefully before they are shipped to you. Please allow 1-3 business days for us to process your order. During busy seasons, processing time may be higher than normal. Orders are shipped via USPS. Shipping time will vary, and will generally take an additional 1-5 business days.
What is your return policy?

All sales of our products are final. If your item was damaged in transit, please reach ot to persimmonandroots@gmail.com within 5 days of receiving your order along with a photo and details of the damage so that can work with you to provide a replacement.
Can I host an event with Persimmon and Roots?

Yes! Check out our Events Gallery for some of our past events. Create something special with us.